#VATMOSS - Our Guide to the 1 Jan 2015 VAT changes for digital business

RW VAT Services – Guide to VATMOSS
January 2015

Who should read this?
If you sell digital services to private (non-business) consumers elsewhere in the EU, this affects you.
If you are already aware of the change which came into force on 1 January 2015, that’s great – though you might still find the following guidance useful.
If you are not yet aware of what has changed, we urge you to read on as a matter of urgency as you may already be in breach of the new rules.

What is meant by “VATMOSS”?
The acronym “MOSS” stands for ‘Mini-One-Stop-Shop’. It is a mechanism for accounting for EU VAT through a single VAT registration. For UK businesses, MOSS registrations are administered by HM Revenue and Customs.

In recent months, however, the term “VATMOSS” has come to be used as an informal way of referring to the change to the VAT rules concerning digital services which came into force on 1 January 2015.

What has changed?
Previously, VAT on digital services supplied by a UK provider to a non-business customer in another EU member state was charged and accounted for at the UK standard rate.
This changed on 1 January 2015. From that date, if you supply such services, you must charge and account for VAT at the rate in force in the customer’s member state.
You can either do this by registering for VAT in each EU member state where your customers are based, or by registering with HMRC in the UK under the ‘Mini-One-Stop Shop’ (MOSS) system.

What services are affected?
At the moment, if you are a UK supplier, this change only applies to ‘digital services’ supplied to non-business customers located in other EU member states.
However, it is possible that this change could be extended to other services and goods in time. If you make retail sales to customers in other EU countries, you need to make sure you keep up to date with any changes in this area.

What is a ‘digital service’?
Digital services include:
Radio and television broadcasting services;
Telecommunications services; and,
Electronically supplied services.

‘Electronically supplied services’ include:
·         images or text, such as photos, screensavers, e-books and other digitised documents provided in electronic form (eg, pdf files)
·         supplies of music, films and games, including games of chance and gambling games, and of programmes on demand
·         online magazines
·         website supply or web hosting services
·         distance maintenance of programmes and equipment
·         supplies of software and software updates
·         advertising space on a website
  
What does ‘electronically supplied’ mean?
This means that the service is automatically delivered by electronic means with no (or only minimal) human intervention.

How do I determine where my customer is located?
This can be a difficult area.
HMRC have stated that, in certain circumstances, the customer’s location can be determined by way of ‘presumption’.
They give the following examples.
Where a digital service is supplied:
-through a telephone box, a telephone kiosk, a wi-fi hot spot, internet café, a restaurant or a hotel lobby, VAT is due in the EU member state where those places are actually located

-on board transport travelling between different countries in the EU - VAT is due in the member state of departure

-through a consumer’s telephone landline, VAT is due in the member state where the consumer’s landline is located

-through a mobile phone, according to the member state country code of the SIM card

-where services are supplied via a decoder, VAT is due in the member state for the postal address where the decoder is located

-where services are supplied by means of a viewing card, VAT is due in the member state where the viewing card is sent.

In all other circumstances, the business making the supply must obtain and keep 2 pieces of non-contradictory information to support and evidence the member state where the customer is normally located.
Examples of acceptable supporting evidence include:
-the billing address of the customer
-the Internet Protocol (IP) address of the device used by the customer
-customer’s bank details
-the country code of SIM card used by the customer
-the location of the customer’s fixed land line through which the service is supplied
-other commercially relevant information (for example, product coding information which electronically links the sale to a particular jurisdiction).
 STOP PRESS
Transitional measure agreed by HMRC
“UK micro-businesses that are below the current UK VAT registration threshold, and who register for the VAT Mini One Stop Shop (MOSS) may, until 30 June 2015, base their ‘customer location’ VAT taxation and accounting decisions on information provided to them by their payment service provider. This means the business need not require further information to be supplied by the customer. As payment service providers already collect and hold a minimum of 2 pieces of information about the member state where the customer usually resides, the transitional period, until 30 June 2015, will give micro-businesses additional time to adapt their websites to meet the new data collection requirements.

What happens if I sell via a third party platform?
It depends.
Some third party platforms have confirmed that they take responsibility for VAT accounting on these sales. However, others have been less clear about who is responsible. You must check with whatever platform you use if you are uncertain.
In addition, if you use a payment provider (eg Paypal), it is likely that they will only be providing a payment facility rather than dealing with VAT on your behalf. The underlying supply will still take place directly between you and the end consumer - and you will, therefore, be responsible for any VAT accounting obligations.

How do I account for VAT due on affected services?
If you have an obligation to account for EU VAT as a result of this change, you have two options. You can either
·         register with HMRC to use the UK VAT Mini One Stop Shop (VAT MOSS), or,
·         register for VAT in every EU member state where you make digital supplies to consumers, and file returns and make payments to the tax authorities in each of those member states.

HMRC guidance on VAT MOSS registration:



How do I know what rate of VAT to apply?
Information about the rates of VAT in force across the EU can be found at the European Union’s website:

How do I deal with pricing?
This is proving to be an extremely difficult issue in practice.
The problem is that rates of VAT vary enormously across the EU. However, you probably won’t know where your customer is located until an order reaches your online checkout.
In practice, therefore, you might want to consider setting prices at a level which takes into account the high VAT rates in some EU countries (eg 27% in Hungary).
Obviously, you will need to balance this with the need to keep your prices competitive.

My sales to UK customers are under the UK VAT registration limit – do these rules still affect me?
Yes. Whilst the £81,000 limit continues to apply in respect of UK ‘domestic’ sales, it does not apply to sales to customers in other EU member states. HMRC are allowing businesses in this situation to register under the VAT MOSS regime and to charge and account for VAT in respect of their EU cross-border B2C supplies without having to charge and account for VAT on their UK domestic supplies.

Can I reclaim VAT on my costs?
You can only reclaim VAT on the costs of running your UK domestic business if you are registered for UK VAT.
If you are registered under VAT MOSS you will be able to reclaim any VAT charged on business expenses directly related to your cross-border digital service supplies.

Note that these rules only apply to UK VAT. Overseas VAT is covered by a different refund mechanism and may or may not be recoverable.

Are there any other issues I need to be aware of?
Yes. These new rules have a number of other implications including, for example:
-Requirement to retain data for 10 years (VATMOSS audits can go back 10 years)
-Obligation to register as a data controller under the Data Protection Act
-Potential impact on website T&Cs.

Can I get a ruling from HMRC?
It depends. If you have a specific issue where there is genuine uncertainty and the answer is not clear within HMRC’s guidance, you may be able to apply for a non-statutory clearance.
Guidance on how to apply for a clearance is contained here:

Where can I get help?
HMRC have published guidance on this issue:

Your accountant or other business adviser should also be able to help you.

If you have further questions, we would also be delighted to help. You can get in touch at vat@rwvat.co.uk

Disclaimer: These notes are provided by way of general guidance and should not be relied upon in making any decisions regarding your business. RW VAT Services Ltd accepts no responsibility for any loss suffered as a result of your reliance on any the information provided.